Privacy Policy
Your privacy and data security are paramount.
1. Collection of Personal Information
When you make a purchase or attempt to place an order through our website, we collect certain personal details necessary to fulfill your request. This information includes:
- Your name
- Delivery shipping address
- Email address
- Phone number
- Your selected payment method details
2. How We Use Your Information
We use the order details we collect generally to fulfill any orders placed through the site (including coordinating courier deliveries, sending order confirmations, and providing invoice receipts). Additionally, we use this information to:
- Communicate directly with you regarding your order.
- Screen orders for potential risk or fraud.
- Provide you with information or marketing updates relating to our products (only if you subscribe to our newsletter).
- Send review invitations via the Google Customer Reviews widget to confirm satisfaction.
3. Cookies & Local Browser Storage
We use standard tracking cookies and local storage elements to enhance your shopping experience:
- Local Storage: We cache your shopping cart items (`houseOfBooksCart`) in your local browser storage so your selected books are preserved between pages and visits.
- Google Analytics & GTM: We use Google Tag Manager and GA4 to analyze traffic, user navigation flow, page performance, and track e-commerce conversion events (items viewed, cart additions, checkout initiations, and sales).
You can manage your cookie consent options at any time via the consent banner at the bottom of the page.
4. Data Sharing and Third-Party Services
We do not sell, rent, or trade your personal information with advertising brokers. We only share details with trusted third parties to help us run our shop:
- Hosting & Databases: Our web servers and database instances are securely hosted on Vercel and Supabase.
- Delivery Services: We share your name, phone number, and address with courier companies in Egypt to deliver your package.
- Google Services: We transmit purchase values, items, and reviews opt-in data securely to Google for tracking conversions and merchant reviews.
5. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to request that your data be deleted, please contact us on WhatsApp at +20 112 016 8691 or email us at privacy@house-of-books.com.